Group Aftermarket Administration Officer
Job No:
HAE77
Location:
Mildura
We currently have a full-time or part-time permanent position available for a Group Aftermarket Administration Officer at our Mildura Head Office.
The Role
You will be responsible for performing a range of tasks including, but not limited to:
- Warranty claim submission for Group Aftermarket.
- Assisting with the management and submission of damages and shortage claims.
- Processing warranty claims including those for shortages, damages and special allowances
- Generating Aftermarket reports for the Group Aftermarket Manager
- Providing Group Service Administration Training.
- Performs CDI administration tasks.
- Assisting with the development and documentation of processes, policies and procedure’s.
- Monitoring John Deere Product Improvement Programs.
- Monitoring and task management of John Deere Expert Alerts via eMD.
- Providing assistance to Group Aftermarket Manager as required.
To be successful you will need
- Current and valid driver’s license.
- Reliable, punctual with a strong work ethic
- Self-motivated, organised with attention to detail and ability to work within a team or independently.
- Excellent verbal, written and interpersonal communication skills.
- Strong organisational and prioritisation skills.
- Computer literacy, with proficiency in Microsoft Office programs
- Well presented.
Preferred
- Previous experience in Service Administration or similar position.
- Previous experience working in a Agricultural, Automotive, Road Transport of Earthmoving Dealership.
What we'll provide you
- Above award pay rates
- Allowances (additional to base salary)
- Ongoing training and support
- Uniform and Personal Protective Equipment
- Multi-site organisation with room to move or transfer
- Friendly welcoming team environment
- Company health and wellbeing program
- Employee Assistance Program
Position Description - Group Aftermarket Administration Officer