Parts Supervisor
Job No:
HAE94
Location:
Mildura
We currently have a full-time permanent position available for a Parts Supervisor at our Mildura Dealership which services, repairs and maintains a large range of industry leading John Deere equipment.
About Us
Haeusler’s Group is a family-owned company with five locations from Mildura to Shepparton. We are well-established industry leaders in agricultural products and believe our customers deserve a partnership that helps their business succeed.
The Role
You will be responsible for performing a range of tasks including, but not limited to:
- Communicate, monitor and enforce Parts Department processes to ensure internal and external customer satisfaction.
- Submit stock, special terms and machine down part orders.
- Provide quality customer experience through knowledge, use of systems, and process execution.
- Assist with the fulfilment of internal and external orders in timely manner.
- Assist with preparing and maintaining professional showroom image and merchandise displays.
- Maintain inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead.
- Proactively seek and participate in available training, in an effort to develop and advance knowledge base and skill set.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
What we'll provide you
- Above award pay rates
- Salary Packaging
- Ongoing training and support
- Training with John Deere University
- Uniform and Personal Protective Equipment
- Multi-site organisation with room to move or transfer
- Relocation Assistance
- Friendly welcoming team environment
- Company health and wellbeing program
- Employee Assistance Program
To be successful you will need:
- Previous experience in Parts or Service Department operations. (Experienced Service Technicians are also encouraged to apply for this role).
- Basic understanding of financial principles relative to Parts or Service Department operations.
- Ability to analyse and interpret internal reports.
- Ability to communicate to individuals and groups and lead effectively.
- Current and valid driver’s license.
- Reliable, punctual and flexible (weekend work may be required).
- Strong customer service focus and work ethic.
- Excellent oral and written communication skills.
- Sound computer skills.
- Forklift licence preferred.
Position Description - Parts Supervisor
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